Prem Kumar.
AI Engineer & Builder — agentic systems, insurance tech & SaaS.
I build agentic AI systems for the insurance industry and ship SaaS products that make work simpler.
About Me
I'm a Generative AI Engineer at Ancileo, where I design and ship agentic systems for the insurance industry — autonomous agents that handle claims processing, policy recommendations, and customer interactions end-to-end.
Outside of Ancileo, I build the Simpler product suite: SaaS tools that solve real problems for freelancers and small businesses. Started as scratch-my-own-itch projects, now used by real people.
I care about performance, clean interfaces, and systems that stay out of the way.
Technologies
- →Python
- →LangChain
- →LangGraph
- →LlamaIndex
- →DSPy
- →OpenAI API
- →TypeScript
- →Next.js
- →Node.js
- →PostgreSQL
- →Supabase
- →Docker
- →AWS / Azure
- →Kubernetes
- →Claude Code
- →Openclaw
- →Nanoclaw
- →skills.md
Where I've Worked
- Developed automated travel insurance claim process using LangGraph AI Agent and RAG in Azure cluster.
- Optimised AI Agent to run 24/7 at $2/hour, reducing claims processing time by 60%.
- Applied advanced prompt engineering techniques using LangChain, LlamaIndex and DSPy frameworks.
- Cross-evaluated open source LLMs on HuggingFace including Mixtral, Qwen and Llama models.
- Deployed AI Agents on Kubernetes clusters with auto-scaling worker pods for scalability.
- Implemented CI/CD pipelines for model deployment on Azure cloud infrastructure.
- Delivered Enterprise AI Agents with task-based workflows, enhancing operational efficiency.
- Pioneered the development of the first RAG pipeline for AI Chatbots with document retrieval and summarisation.
- Integrated AI agents with WhatsApp and Gmail — increased customer engagement by 35%.
- Deployed LLM-Ops infrastructure on AWS using LangSmith, Grafana, Jaeger, and Prometheus for monitoring.
- Evaluated multiple LLMs using synthetic data with RAGAS, improving output quality by 35%.
- Developed Face Anti-Spoofing (Passive Liveness Detection) algorithm using state-of-the-art Deep Learning for eKYC.
- Built 2D/3D Face Detector (3DDFA) using TensorFlow, deployed as a SaaS service.
- Developed a web dashboard to track ML model performance on evaluation datasets.
- Conducted applied research on Deep Learning papers to improve production model accuracy.
- Worked on core Software Electronics development for next-generation robotics in Singapore and Malaysia.
- Designed and tested Electronics Circuit Boards.
- Wrote scripts to perform autonomous testing on products, showcasing engineering initiative.
- Developed Liveness Detection for e-KYC, serving private and governmental clients across Malaysia.
- Built Facial Recognition models using DepthMap, 3DDFA and FaceNet technologies.
- Led data collection for model training, aggregating data from 30+ global sources.
- Achieved ISO 30107-3 Facial Recognition certification — first company in Southeast Asia to meet this standard.
- Developed multi-class Palm Seed Classification algorithm for Sime Darby Plantation.
- Built stage-wise image classification using CNN (AlexNet) with SVM as the final classifier.
- Created representative data visualisations and presented research results to stakeholders.
Things I've Built
Simpler Invoices
Professional invoice generation for freelancers and small businesses. Create, send, and track invoices in seconds — no accounting degree required.
Simpler Infographics
AI-powered PDF to infographic converter. Transform documents into stunning, print-ready infographics in seconds — Executive, Visual, or Minimal styles.
Simpler Outreach
AI-powered cold email tool that writes personalised outreach at scale. Built on Claude Haiku for speed and efficiency.
Simpler Disputes
Automated dispute letter generator for consumers. Turn a frustrating chargeback process into a two-minute task.
Other noteworthy projects
Catering Chatbot
LangChainOpenAIReactCatering order chatbot for Caterspot using LangChain and OpenAI. Handles order flow end-to-end.
Get In Touch
I'm open to consulting engagements and product partnerships. Whether you want to talk about AI systems, explore a collaboration, or just say hello — reach out.