PremKumar.
Who I am
and what I build
Engineer with 8 years building AI agents, multi-agent orchestration, and agentic pipelines for enterprise and B2B clients in insurance and finance.
On the side I ship my own products. Hiregents is an AI agent marketplace for Telegram. Paste your keys, an agent boots on a private VPS in about five minutes. SaaSClips turns a URL into a launch video in sixty seconds. I like systems that are boring to operate.
Where I've worked
and what I shipped
July 2024 — Present · Singapore (Remote)
- Shipped a conversational AI agent on WhatsApp that handles travel insurance claims end-to-end with customers.
- Architected an agentic claims pipeline on LangGraph, deployed on Azure Kubernetes, with RAG for policy grounding.
- Designed multi-step agent workflows with stateful orchestration, tool-use, and human-in-the-loop checkpoints.
November 2023 — February 2024 · Sweden (Remote)
- Designed and maintained Chromia's AI backend infrastructure across projects.
- Set up backend servers, services, and open-source projects for AI and robotics work.
- Kept services running and aligned to proper frameworks.
- Built quick proofs of concept and MVPs.
August 2022 — November 2023 · United States (Remote)
- Delivered task-based AI Agents for enterprise workflows. Integrated with WhatsApp and Gmail; lifted engagement by 35%.
- Pioneered the company's first RAG pipeline with document retrieval, summarization, and citation.
- Built the agent observability stack on AWS with LangSmith, Grafana, Prometheus, and Jaeger.
- Ran RAGAS evaluations on synthetic data to refine agent output quality.
August 2019 — August 2022 · Malaysia
- Shipped Liveness Detection and Facial Recognition for e-KYC. Deployed to private and government clients in Malaysia.
- Led data sourcing across 30+ global sources for training and fine-tuning.
- Drove the team to ISO 30107-3 certification. First company in Southeast Asia.
July 2018 — August 2019 · United States (Remote)
- Built Facial Recognition for Loan Origination, deployed across four US fintech and neo-banking partners.
August 2017 — January 2018 · Malaysia
- CNN-based seed classification for an automated grading system.
Things I've built
and shipped to real users
Catering Chatbot
LangChainOpenAIReactOrder-taking chatbot for Caterspot. Handles the full flow (menu, quantities, delivery) so staff don't repeat the same questions.
Get in touch
let's build something
I'm open to consulting and product partnerships. If you want to talk about AI systems or a possible collaboration, send me a note.